Privacy Policy

1. PRIVACY

We respect your right to privacy and are committed to maintaining it.
We only collect, store and process your personal data in accordance with the EU General Data Protection Regulation 2016/679 and the Data Protection Act 1998.

Thornton-Cleveleys Amateur Radio Society (TCARS) are Controllers of the personal data you (the data subject) provide us.

This Privacy Notice explains how TCARS collect, store and use your personal data when you browse and use our websites/apps or when you provide us with your personal data.
Please read this Privacy Notice carefully.

This notice may also be viewed online at https://www.tcars.club/privacy-policy

2. WHO WE ARE

We, Thornton Cleveleys Amateur Radio Society (TCARS), act as data controller in respect of the personal data that you provide to us.

3. INFORMATION WE MAY COLLECT

Information we request and hold, includes but is not limited to the following:

• Name
• Email addresses
• Telephone numbers
• Callsign
• Financial details

4. WHERE WE COLLECT INFORMATION FROM

• From You Directly - for example when you fill out a membership form
• From External Sources - for example when you interact with us on social media
• From Your Visits To Our Website - for example, we use software such as Google Analytics to identify which pages on our website are visited most. This information is collected automatically. It does notcontain any personal or sensitive information, so browsing is anonymous. Our web server log retains IP address data for one month for the purpose of detecting and preventing fraud and unauthorised access, and to maintain the security of our systems
• By Email Or Contact Forms - when you contact us with questions or access our services

5. HOW WE USE YOUR INFORMATION

We use your personal data in order to provide you with membership services including informing you about society events such as meetings, competitions and other activities
• Name - To identify you and enable correct correspondence
• Email Address - Collection of email addresses for purpose of communication with you.
• Telephone number - Collection of phone numbers in order to give you updates on meetings, events and activities
• Call signs - To confirm your Ofcom licence information.
• Financial details - Collection of payment details for the purpose of subscription management
When you give us your details we will always tell you what we are going to do with them.
If we request your contact details for any reason, you will always have an option not to give them to us, or to opt out later on.

6. HOW LONG WE KEEP YOUR INFORMATION

We will retain your personal data only as long as necessary to provide the services to which you have subscribed.
At your request, or if you do not renew your membership within one year, we will delete any information that we no longer have a legitimate reason to retain, unless you ask us not to.
We do need to retain sufficient information about you in the event of an insurance claim in the future so that we can identify you and confirm that you held membership for the relevant period.
We may also need to retain other information, such as financial details for six years, to comply with legal or statutory requirements.
As the reason for retaining certain types of information varies, the retention periods can vary significantly. Please contact us directly if you require further information on specific retention periods.

7. MANAGING YOUR COMMUNICATION WITH US

You can change your communication preferences at any time by emailing
[email protected]

8. SHARING YOUR PERSONAL INFORMATION

We may need to disclose your details, if required, to the police, regulatory bodies, or legal advisers.
We may need to share your information with external organisations; for example Ofcom for licensing purposes.
If we share or transfer your personal information, we will first check that the third party can provide sufficient guarantees regarding the confidentiality and security of your personal information. We will also comply with the standards set by the Data Protection Act, GDPR and this privacy notice at a minimum.

9. YOUR RIGHTS

You have the following rights:
• The right to be informed
• The right of access
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to data portability
• The right to object

If you wish to exercise these rights, please contact the Society Secretary via email: [email protected]

Should you believe that any personal data we hold about you is incorrect or incomplete, you have the ability to request to see this information, rectify it or have it deleted. Please use the contact details above.

In the event that you wish to complain about how we have handled your personal data, please use the contact details above and the Society Secretary will look into your complaint and work with you to resolve the matter.

If you still feel that your personal data has not been handled appropriately according to the law, you can contact Information Commissioners Office helpline on 0303 123 1113 and file a complaint.